Reviews Old

I cannot review the helmet itself because I never received it.
DHL claimed they attempted delivery while I was at home, and the package was returned to Lumos. Since then, I have contacted Lumos multiple times by email and even through Instagram asking for help to either resend my order or explain what happened.
Unfortunately, I have received little to no response, and my issue remains unresolved. The lack of customer support has been extremely disappointing.
I was genuinely looking forward to giving this helmet as present, but based on my experience, I cannot recommend buying from Lumos until they improve their customer service and after-sales support.

Never got my refund, after two weeks of confirmation of retour

Too bulky so i returned it within my return time and never got my refund. Its been 2 months and they keep telling me thwyre checking on it. Get a helmet from a more established company.

Lumos Ultra Smart E-Bike Helmet

A pleasure doing business with ya.

A pleasure doing business with ya.

A pleasure doing business with ya.

Szuper

pretty annoying to fit into the helmet. Somehow got it in with some wrinkles. Definitely not worth the premium price

Lumos Ultra Smart E-Bike Helmet

Lumos Firefly Portable Quad Charging Mat

J'ai fait l'acquisition du casque Lumos Nyxel en remplacement du Kickstart dont l'autonomie était réduite à 10 min. Le système de batterie amovible m'a rassuré. Dès réception, j'ai pu laisser mon Nyxel allumé pendant plus de 4h. La connectique de recharge en USB-C est vraiment la bienvenue. Plus besoin de transporter un n-ième câble spécifique avec moi. Le Nyxel est moins bien aéré que le Kickstart de par son orientation plus urbaine que sportive. Petit bémol sur le confort du système de serrage qui m'occasionne un point de compression derrière l'oreille. A part ça, j'ai apprécié les coloris proposés pour la coque du casque et la possibilité de faire varier les lumières en intensité, en colorimétrie et en clignotement.

Muito bom.

Works good

But it seems expensive.

I now own two Lumos Ultra helmets, white and yellow. I would like to buy an orange helmet. Please consider adding orange as a color option.

Love the Lumos Firefly lineup. I had to order another mounting arm as mine broke....for the second time. The second time it was a legit trauma to the piece. However, the first replacement was a minor accident where I laid the bike down. I also wish that the arm came with the Universal Mount as I am now waiting for them to be back in stock.

The helmet is unexpectedly light weight. It allows for air flow, so on hot rides you don't get overheated. The chin clasp is genious. So easy to use. It is extremely easy to adjust as well. I hope I never have to test its full cabablilties, but it feels like my your brain would be protected in an accident.

Le produit a déjà été utilisé. Il y a de légères traces

Having previously worked in the bicycle industry—including a stint at Shimano—I’d humbly consider myself somewhat of an expert. In my view, the standout feature of this light series is its turn signal functionality. It is arguably the only mature and reliable turn signal system available in mainstream markets today. While you can find plenty of similar turn signals on Taobao or in lower-end markets, I’ve tested several and found them to be plagued with issues, lacking durability, and featuring almost non-existent user-friendly UI design.

As both a dedicated road-bike cyclist and a mamachari (parent-child bike) user who commutes with my kid daily, reliability and ease of use are my absolute top priorities. After using the Lumos Firefly series, I found its turn signal design to be incredibly thoughtful and deeply considerate of the rider's actual needs. I truly believe Lumos should double down on marketing this feature, letting more people know that this is the unique, defining characteristic of their product.

Ordered before......easy to install on helmet

Absolutely brilliant

Highly visible and light up helmet!

Fit perfect.

Sehr gute Passform und sehr einfach anzubringen. Sehr guter Sitz.